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You sign in to Ainomos at your organisation’s own address. How you sign in there depends on your organisation: with an Ainomos account and a password, or with your company account through your identity provider (single sign-on, SSO). This page covers both, and the messages you may meet on the way. Who can do this: everyone with an account in the organisation.

Your organisation’s address

Every organisation has its own address. On Ainomos cloud it has the form your-company.ainomos.ch. On your own infrastructure, your IT team tells you the address. Open the address and Ainomos takes you straight to the sign-in page. After you sign out, the address shows your organisation’s page with a Sign in button instead, so you are not signed in again by accident. The page also has a Help link and buttons to switch the language. If you open the Ainomos cloud start page rather than your organisation’s address, use Go to your organisation: type the identifier from your sign-up, the first part of your address, and choose Open.

Ainomos account or company sign-in

Your organisation’s administrators choose the method under Identity & SSO. Once company sign-in is active, everyone signs in that way.

Accept an invitation

Who can do this: anyone an administrator invited with an Ainomos account.
1

Open the email

The invitation names your organisation and the person who invited you. Open its setup link. The link works for a limited time, 24 hours unless your installation sets another limit.
2

Choose your password

The sign-in page asks you to set your own password. Ainomos never sees or sends it.
3

Start working

You land on your organisation’s address, signed in. The rooms the administrator picked for you are already in the room switcher.
If the link has expired, ask your administrator to send a new one. A new link replaces the old one. With company sign-in there is no invitation. Sign in with your company account, and an administrator gives you rooms, or your company groups give them to you automatically each time you sign in. The person who creates an organisation gets two kinds of email. The first is a confirmation link from the sign-up, or an invitation to set up the organisation. The second holds the sign-in address and a temporary password. You choose your own password at the first sign-in. See Quickstart. A confirmation or invitation link can show one of these messages:

Sign-in security

A second factor protects an Ainomos account with a code from an authenticator app on top of the password. When your account has one, the sign-in page asks for the code after your password. The account menu then shows Sign-in security. It opens the sign-in settings of your account in a new tab, where you manage your password and your authenticator app. If you forget your password, use the forgotten-password link on the sign-in page to get a reset link by email, or ask your administrator. With company sign-in, your company decides whether you need a second factor, and you manage it there. Ainomos then does not show Sign-in security.

When your session ends

With an Ainomos account, you stay signed in for up to 8 hours without activity and for 7 days at most. With company sign-in, your company sets these limits. If your session ends while you work, the next thing you do takes you to the sign-in page. After you sign in again, Ainomos returns you to the page you were on. If you close the tab and come back while your session is still valid, opening the address signs you straight in.

Sign out

Open the account menu at the foot of the sidebar and choose Sign out. Ainomos ends your session and shows your organisation’s page with a Sign in button. Sign out every time on a shared computer.

Messages you may see