> ## Documentation Index > Fetch the complete documentation index at: https://docs.ainomos.ch/llms.txt > Use this file to discover all available pages before exploring further. # Signing in > Sign in at your organisation's address, accept an invitation, use company sign-in or an Ainomos account, and understand sessions, sign-out and sign-in messages. You sign in to Ainomos at your organisation's own address. How you sign in there depends on your organisation: with an Ainomos account and a password, or with your company account through your identity provider (single sign-on, SSO). This page covers both, and the messages you may meet on the way. Who can do this: everyone with an account in the organisation. ## Your organisation's address Every organisation has its own address. On Ainomos cloud it has the form `your-company.ainomos.ch`. On your own infrastructure, your IT team tells you the address. Open the address and Ainomos takes you straight to the sign-in page. After you sign out, the address shows your organisation's page with a **Sign in** button instead, so you are not signed in again by accident. The page also has a **Help** link and buttons to switch the language. If you open the Ainomos cloud start page rather than your organisation's address, use **Go to your organisation**: type the identifier from your sign-up, the first part of your address, and choose **Open**. ## Ainomos account or company sign-in | | Ainomos account | Company sign-in (SSO) | | - | - | - | | Button on the sign-in page | **Sign in** | **Continue with** and your provider's name, for example Microsoft Entra ID or Okta | | What you enter | Your email address and your Ainomos password | Your company account, on your company's sign-in page | | How you get an account | An administrator invites you | Your company adds you to its directory. You appear in Ainomos after your first sign-in. | | Password and second factor | Managed in Ainomos, under **Sign-in security** | Managed by your company | | How long you stay signed in | Up to 8 hours without activity, and 7 days at most | Set by your company | Your organisation's administrators choose the method under [Identity & SSO](https://docs.ainomos.ch/admin/identity-and-sso.md). Once company sign-in is active, everyone signs in that way. ## Accept an invitation Who can do this: anyone an administrator invited with an Ainomos account. **1. Open the email** The invitation names your organisation and the person who invited you. Open its setup link. The link works for a limited time, 24 hours unless your installation sets another limit. **2. Choose your password** The sign-in page asks you to set your own password. Ainomos never sees or sends it. **3. Start working** You land on your organisation's address, signed in. The rooms the administrator picked for you are already in the room switcher. If the link has expired, ask your administrator to send a new one. A new link replaces the old one. With company sign-in there is no invitation. Sign in with your company account, and an administrator gives you rooms, or your company groups give them to you automatically each time you sign in. ## The first administrator's links The person who creates an organisation gets two kinds of email. The first is a confirmation link from the sign-up, or an invitation to set up the organisation. The second holds the sign-in address and a temporary password. You choose your own password at the first sign-in. See [Quickstart](https://docs.ainomos.ch/get-started/quickstart.md). A confirmation or invitation link can show one of these messages: | Message | What it means | | - | - | | **This link has already been used** | The organisation exists. The sign-in details were emailed when it was created. | | **This link has expired** | A confirmation link is valid for 24 hours. Register again to get a new one. | | **This link is not valid** | It may have been copied incompletely. Open the link from the email again. | | **This invitation was withdrawn** | Nothing was created. Ask the person who invited you for a new link. | ## Sign-in security A second factor protects an Ainomos account with a code from an authenticator app on top of the password. When your account has one, the sign-in page asks for the code after your password. The account menu then shows **Sign-in security**. It opens the sign-in settings of your account in a new tab, where you manage your password and your authenticator app. If you forget your password, use the forgotten-password link on the sign-in page to get a reset link by email, or ask your administrator. With company sign-in, your company decides whether you need a second factor, and you manage it there. Ainomos then does not show **Sign-in security**. ## When your session ends With an Ainomos account, you stay signed in for up to 8 hours without activity and for 7 days at most. With company sign-in, your company sets these limits. If your session ends while you work, the next thing you do takes you to the sign-in page. After you sign in again, Ainomos returns you to the page you were on. If you close the tab and come back while your session is still valid, opening the address signs you straight in. ## Sign out Open the account menu at the foot of the sidebar and choose **Sign out**. Ainomos ends your session and shows your organisation's page with a **Sign in** button. Sign out every time on a shared computer. ## Messages you may see | Message | What it means | What to do | | - | - | - | | **Check the address**, with **No organisation is registered at this address.** | The address names no organisation. | Check the spelling, or type your identifier under **Go to your organisation**. | | **This account belongs to a different organisation** | You are signed in, but your account is not a member of the organisation at this address. | Choose **Go to** and your own organisation's address, or **Sign out** and sign in with the right account. | | **Sign-in failed** | Signing in could not be completed. | Choose **Sign in again**. If it keeps failing, contact your administrator. | | **Joining is by invitation** | New organisations join by invitation on this installation. | Open the link from the invitation email. | | **Sign-up is not available** | This installation does not take new organisations. | Ask your IT team for your organisation's address. | | Closed for maintenance | Your organisation is closed while planned work runs. The screen says when it is expected back. | Wait. The page opens Ainomos again by itself. Maintainers sign in as usual and keep working. | ## Related * [Finding your way](https://docs.ainomos.ch/get-started/finding-your-way.md) * [Identity & SSO](https://docs.ainomos.ch/admin/identity-and-sso.md) * [Users](https://docs.ainomos.ch/admin/users.md) This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.